100% The "First-Pair" Comfort Guarantee

First time shopping with Kingbriefs? We know that fit and comfort are everything.

At Kingbriefs, we believe your first experience should be nothing short of first-class. That’s why we offer a risk-free trial for all new customers.

Try it on: Order your first pair and put our Zero-G™ technology to the test.

Keep the first pair: If you aren’t 100% satisfied with the fit or feel, you don’t need to send it back. It’s on us.

Return the rest: For multi-item bundles, the guarantee applies exclusively to the first pair tried. To receive a full refund for the remainder of the pack, all other items must remain in their original, unopened, and unworn condition. Any additional items that have been opened or tried are ineligible for a refund.

The Details: While we cover the first tried pair, customers are responsible for return shipping on the remaining items. Original shipping fees are non-refundable.

Terms of Trust:

Exclusive to new customers on their first order.

Valid for the first tried item of your initial order.

Does not apply to Clearance or Final Sale items.

Standard Returns

For all other returns (or returning customers), we accept returns of items that are unworn, unwashed, and in their original packaging (with hygiene seals/bags intact) within 15 days of delivery.

Inspection: Please note that items that do not pass our hygiene inspection (e.g., opened, hair, odors, or signs of wear) will not be accepted, and we cannot return these items to you.

Refunds: Once received and inspected at our facility, refunds are processed within 7 business days. You will receive an email notification once the refund is issued.

Bundles & Promotions

Bundle Breaks: If your order included a bundle discount (e.g., 3-Pack or 5-Pack) and you return only part of the bundle, the bundle discount is void. The items you keep will be charged at their full individual retail price, and the refund will be adjusted accordingly.

Free Gifts: If you return an order that included a free promotional gift, you must return the gift as well. If the gift is not returned, its full retail value will be deducted from your refund.

Shipping Costs

Customers are responsible for all return shipping costs. Original shipping charges and shipping protection fees are non-refundable.

How to Initiate a Return

To start a return, please email us at service@Kingbriefs.com with your Order  and reason for return.

Once approved, please ship your items to our Returns Center:

Kingbriefs Returns

44 Station Road, Cranbury, 08512, NJ, United States

Tel: +1(628)259-1801